Gartner says AI SOC agents are unproven.
We've been proving it since April 2018.
Emily is not a chat wrapper, a rule engine in a new jumper, or a copilot waiting for an analyst to drive. She is a production SOC analyst — built and operated by UK Cyber Defence, running 24/7 across 16 tenants, ingesting 1.9 million alerts a day, with a 0.0074% false-positive rate and a three-minute mean time from alert to triaged verdict.
Nine claims Gartner calls unproven.
Nine answers from eight years of production.
In June 2025, Gartner placed AI SOC agents at the Peak of Inflated Expectations and listed the reasons it considers the category unproven. Each of those reasons describes a vendor with a roadmap. Emily isn't one of those vendors — UK Cyber Defence has been running her against live customer telemetry since 4 April 2018, and the figures below are operational, not aspirational.
What Emily owns — without waking you up
Define her shift pattern, name her escalation contact, and set her handoff threshold. From that moment, Emily is the analyst on the chair.
Three audiences. One Emily.
Sectors that don't accept “unproven”
Sixteen tenants today. These are three of them.
The AI SOC market, honestly compared
Most AI SOC vendors launched into the category in the last 24 months. Emily has been doing the work since 2018. The gap shows.
| Capability | EmilyAI | Typical AI SOC vendor (Cynet, Prophet, Dropzone, Torq, CrowdStrike Charlotte, Microsoft Security Copilot, Radiant) |
|---|---|---|
| Years in customer production | 8 years (since April 2018) | 12–24 months, mostly |
| Training-data scale on real SOC verdicts | 107 trillion events, 6 verticals | Vendor-curated demo datasets |
| Inference architecture | INT8 on NVIDIA L40S, model-driven | Often a chat LLM with rule scaffolding |
| Autonomous containment (not just alerting) | Quarantine, isolate, kill, IAM, edge rules | Notification-first, action gated to human |
| British data sovereignty / on-prem option | UK SaaS or full air-gap on customer hardware | Mostly US-hosted, no air-gap path |
| AI Management System certification | ISO/IEC 42001 certified | Not yet held by the major listed competitors |
| Decision provenance & replay | Every action visible, reviewable, replayable | Logs vary; full replay is rare |
| SIEM independence | Connector matrix — SIEM is a peripheral | Tightly coupled to a vendor's own stack |
| Pricing transparency | Published per-tenant + ingest, on request | “Contact for quote” with sales gating |
Vendor names listed are trade marks of their respective owners and used here for comparative reference only.
Founder, UK Cyber Defence · Author of EmilyAI · 2018–present
Before you book the demo
Is Emily a chatbot?
Where does our data sit?
Can we try Emily on our own telemetry?
How is pricing structured?
What happens when Emily is uncertain?
How do you address governance and AI assurance?
Which SIEMs and case-management systems do you connect to?
Fourteen days on your telemetry.
No commitment.
Pick a slot for a guided walkthrough with our team. We will show you Emily handling live data — not a sandbox — and we will tell you the price on the call. Crystal-clear, every time.
- 30-minute guided walkthrough
- 14-day pilot on your own telemetry
- Pricing disclosed on the call
- Run by UKCD engineers, not BDRs